FAQs

Find out more about how we run the SwimWay operation...

FAQ: Parent & Baby Age Group Lesson Times

Many schools have specific parent and baby lesson times for certain ages/stages. However, SwimWay does not operate in this manner.

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FAQ: SwimWay Swimming School Site Visits

Many clients ask us to view our facilities before bookings with us. We do our best to make SwimWay venues available for site visits whenever possible.

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FAQ: Cancellations, Refunds, Credits & Make-Up Policies

SwimWay has strict policies for cancellations, refunds, credits and make-ups. Our Ts&Cs are on our website, and we encourage clients review before booking.

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FAQ: Parking Restrictions During Wimbledon Tennis Tournament

During the Wimbledon Tournament, parking is not permitted close to our Wimbledon/Southfields venue. Lessons will continue as normal during this time.

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FAQ: Booking Restrictions For Low-Demand Ages & Abilities

Due to the sizes of the majority of our pools (12m), SwimWay Swimming School specialises in lessons for younger, beginner/developing swimmers.

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FAQ: Potential Mismatches In 1:2 Lessons

In some cases, a pairing that looks good during the booking process may not work in practice because of abilities being over/understated, or a nervous child

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FAQ: Why Are There Restrictions On Booking Some Available Spaces?

We have to be careful when booking, as if we don’t meet some minimum requirements, we may find ourselves running a lesson at a loss.

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FAQ: Why Is It So Difficult To Book A Prime-Time Space?

Unfortunately, due to the limited number of after school and weekend spaces available, it can be difficult to secure a prime-time spot.

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FAQ: What Lessons Can I Book For A 2-3 Year Old?

For children aged 2-3 years, SwimWay offers the opportunity to book into 1:1 lessons, as long as the child has plenty of previous experience in the water

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FAQ: Parent And Baby Group Classes VS 1:1 Lessons

A question that arises when booking parent & baby lessons is whether we offer 1:1 classes. SwimWay only operates small groups parents and baby lessons.

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