FAQs
Find out more about how we run the SwimWay operation...
FAQ: SwimWay Swimming School Site Visits
Many clients ask us to view our facilities before bookings with us. We do our best to make SwimWay venues available for site visits whenever possible.
Continue Reading »FAQ: Cancellations, Refunds, Credits & Make-Up Policies
SwimWay has strict policies for cancellations, refunds, credits and make-ups. Our Ts&Cs are on our website, and we encourage clients review before booking.
Continue Reading »FAQ: Parking Restrictions During Wimbledon Tennis Tournament
During the Wimbledon Tournament, parking is not permitted close to our Wimbledon/Southfields venue. Lessons will continue as normal during this time.
Continue Reading »FAQ: Booking Restrictions For Low-Demand Ages & Abilities
Due to the sizes of the majority of our pools (12m), SwimWay Swimming School specialises in lessons for younger, beginner/developing swimmers.
Continue Reading »FAQ: Potential Mismatches In 1:2 Lessons
In some cases, a pairing that looks good during the booking process may not work in practice because of abilities being over/understated, or a nervous child
Continue Reading »FAQ: Why Are There Restrictions On Booking Some Available Spaces?
We have to be careful when booking, as if we don’t meet some minimum requirements, we may find ourselves running a lesson at a loss.
Continue Reading »FAQ: Why Is It Difficult To Book A Prime-Time Space?
Unfortunately, due to the limited number of after school and weekend spaces available, it can be difficult to secure a prime-time space.
Continue Reading »FAQ: What Lessons Can I Book For A 2-3 Year Old?
For children aged 2-3 years, SwimWay offers the opportunity to book into 1:1 lessons, as long as the child has plenty of previous experience in the water
Continue Reading »FAQ: Parent And Baby Group Classes VS 1:1 Lessons
A question that arises when booking parent & baby lessons is whether we offer 1:1 classes. SwimWay only operates small groups parents and baby lessons.
Continue Reading »FAQ: How Do The Availability Pages Work (Parent & Baby Lessons)
When booking into our parent and baby classes, you are able to view all the spaces we currently have available on our website before contacting us.
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