FAQs

Find out more about how we run the SwimWay operation...

FAQ: Potential Mismatches In 1:2 Lessons

In some cases, a pairing that looks good during the booking process may not work in practice because of abilities being over/understated, or a nervous child

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FAQ: Why Are There Restrictions On Booking Some Available Spaces?

We have to be careful when booking, as if we don’t meet some minimum requirements, we may find ourselves running a lesson at a loss.

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FAQ: Why Is It Difficult To Book A Prime-Time Space?

Unfortunately, due to the limited number of after school and weekend spaces available, it can be difficult to secure a prime-time space.

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FAQ: What Lessons Can I Book For A 2-3 Year Old?

For children aged 2-3 years, SwimWay offers the opportunity to book into 1:1 lessons, as long as the child has plenty of previous experience in the water

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FAQ: Parent And Baby Group Classes VS 1:1 Lessons

A question that arises when booking parent & baby lessons is whether we offer 1:1 classes. SwimWay only operates small groups parents and baby lessons.

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FAQ: How Do The Availability Pages Work (Parent & Baby Lessons)

When booking into our parent and baby classes, you are able to view all the spaces we currently have available on our website before contacting us.

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FAQ: How Do The Availability Pages Work (Children's Lessons)

On the Find Your Pool section of our website, you can select the relevant venue, and click on the availability links for term time or holiday lessons.

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FAQ: Holiday Course Bookings For Less Than The Full Week

If we have any remaining spaces on the Friday before the course, we may be able to provide bookings for holiday courses for less than the full week.

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FAQ: SwimWay Rebooking & Booking Procedures

SwimWay has established a set of booking procedures which have been refined over the years to ensure timely and efficient responses for our clients.

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FAQ: Find Your SwimWay Stage Questionnaire

Use our questionnaire to find your child’s swimming stage. Taking a few minutes to do so will help when searching through our availability online

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