Many clients ask us to view our facilities prior to confirming their bookings with us. This is a completely understandable request, and we do our best to make SwimWay venues available for site visits whenever possible.
Should you be unable to visit the premises prior to your first lesson, we also have excellent images of all our venues posted on our website. Visit our Venues and Availability page, and navigate to your chosen pool to view. You will also find other helpful information such as the ages and stages that are catered for, pool length/depth, temperature, transport options, etc.
In order to view the facilities, we would need to give you the full address of the location. We usually only provide this information once full payment has been received. Thus, we need to put your information into our system for insurance purposes first. We will send you the location address and access instructions once your details have been inputted. Unfortunately, we can only offer site visits during operational hours, and spaces cannot be held in the meantime.
We ask clients who visit the pools to attend 15 or 45 minutes past the hour in order to avoid the busy changeover times between lessons. Additionally, preferably no more than one parent/guardian should attend for the same reason. As our instructors are usually in the water teaching, clients will show themselves in and around. If any teachers are available, feel free to have a chat with them too!
Do you want to organise any SwimWay site visits? Get in touch now to discuss!