SwimWay https://www.swimway.co.uk Fri, 15 Nov 2019 11:44:35 +0000 en-GB hourly 1 https://wordpress.org/?v=5.2.4 https://www.swimway.co.uk/wp-content/uploads/2018/12/cropped-sw-icon-32x32.png SwimWay https://www.swimway.co.uk 32 32 SwimWay Swimming School Pool Focus: Wandsworth Common https://www.swimway.co.uk/blog/swimway-pool-focus-wandsworth-common/ https://www.swimway.co.uk/blog/swimway-pool-focus-wandsworth-common/#respond Fri, 15 Nov 2019 11:43:03 +0000 https://www.swimway.co.uk/?p=12097 Following previous focus posts, we now look at the SwimWay Wandsworth Common pool. A stone's throw from the common, it is a perfect location for our lessons.

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Following our previous pool focus posts, we now go to our small, but popular SwimWay Wandsworth Common venue.

Perfect Location

This lovely little 8-metre pool is always fully booked. We offer our lessons mainly to the surrounding neighbours. They appreciate the ease of having a pool within walking distance where their children can learn to swim. Located a stone’s throw from the common, it is the perfect location for our lessons.

Ages & Abilities

Due to the size of the venue, we limit the age and ability of the students to 2-7 years, up to stage 5. Any older/more advanced children are usually advised to look at booking at one of our larger venues (the closest alternatives would be Balham/Tooting Bec or Clapham Common).

Lesson Schedule

We run term-time lessons only at this pool, Monday – Thursday afternoons. These classes run as 1:1 lessons only, with two instructors teaching every half an hour. Thus, we ensure a more personal lesson with a focus on each child’s individual needs. A perfect learning environment for young, beginner/developing swimmers!

Parking

Most of our clients walk to this venue as they live in the area, or are coming from Wandsworth Common Station (a 7-minute walk). However, free parking is available on Morella Road & surrounding roads, except between 10:30am – 11:30am. If you do drive, please always park with respect for the neighbours.

Facilities & Access

Facilities include 2 Changing Cubicles, toilet, shower, viewing area, waiting area, hairdryer and a receptionist. Please do note that entry is gained through a steep stairway, via the main house entrance. As a result, all buggies must be left in the gated area to the left of the house entrance.

CLICK HERE TO BOOK A SPACE AT OUR SWIMWAY WANDSWORTH COMMON POOL

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SwimWay Movember: Raising Funds For Men’s Health https://www.swimway.co.uk/blog/team-news-updates/swimway-movember-raising-funds/ https://www.swimway.co.uk/blog/team-news-updates/swimway-movember-raising-funds/#respond Fri, 08 Nov 2019 12:47:35 +0000 https://www.swimway.co.uk/?p=12034 This Movember, SwimWay will be raising funds in support of men's health. Bookings Manager Alexander will grow a glorious 'tache to bring in the donations!

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This month of Movember SwimWay will be raising funds in support of men’s health. We’ve managed to convince the legendary SwimWay Instructor and Bookings Manager Mr Alexander King to grow a glorious ‘tache to help bring in the donations! We will be updating this post throughout the month with further information. Please share and like to spread the word!

CLICK HERE TO DONATE

Movember is the leading charity changing the face of men’s health. Together we can make a difference for men’s health – in prostate cancer, testicular cancer, mental health and suicide prevention. Help us stop men dying too young.

Preventing Suicide In Men

To make change happen, Movember views mental health through a male lens. They focus on early intervention, engaging men and working to their strengths. By 2030, they have aimed to reduce the rate of male suicide by 25%.

READ MORE

Improving Quality Of Life

Men with prostate cancer and testicular cancer face an uphill battle before, during and after treatment. But with useful tools and straight-shooting advice, Movember aims to lighten their load so these men can live life to the fullest.

READ MORE

Helping Men Take Action

Globally, men die on average 6 years earlier than women, and for largely preventable reasons. That’s why Movember is shining a light on the health risks men need to know about, increasing awareness to stop men dying too young.

READ MORE

Thank you all for your kind and generous donations! Should you have any queries about how you can help further, please do not hesitate to contact the SwimWay Team.

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FAQ: Lesson Cancellations & Substitute Teachers https://www.swimway.co.uk/faqs/cancellations-substitute-teachers/ https://www.swimway.co.uk/faqs/cancellations-substitute-teachers/#respond Tue, 22 Oct 2019 08:53:42 +0000 https://www.swimway.co.uk/?p=11894 SwimWay works extremely hard to try to ensure our clients receive advance warning of any lesson cancellations or substitute teachers.

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Following our previous FAQ post “Shadowing & Training For New/Replacement Instructors“, we now look into how we manage lesson cancellations and substitute teachers.

It Is Unavoidable…

As mentioned in that previous post, while we experience very few changes, sometimes it is impossible to go through a term without one or two bumps along the way! Like all of us, instructors fall ill, have immovable appointments, experience important life events… This is life – we can all plan ahead as much as possible, but every now and then we need a day off! SwimWay works extremely hard to try to ensure our clients receive advance warning of any lesson cancellations or substitute teachers.

a swimway subsitute teacher teaching a young girl to swim

Substitutions

It is rare for an instructor to take time off during the term, so most substitutes occur due to illness or unchangeable appointments. Understandably, if an instructor calls in sick, advance notice is not always possible but we do try to act quickly and inform our clients via email. A fully-qualified replacement will be provided and the communication you receive will give you more information about the substitute teacher.

Cancellations

Lesson cancellations are always a last resort. We understand the importance of continuity in the classes, so if we can avoid a cancellation, we will. However, as with substitutes sometimes cancellations are unavoidable. If SwimWay has to cancel a lesson, we will do our best to provide as much notice as possible. Communications will usually come in the form or an email and a text message/phonecall for same-day cancellations. A make-up lesson will be provided if available, or a refund for that lesson will be paid.  It is important to note that instructor absences with cover provided do not qualify as a lesson cancellation.

You may also find our other FAQ post “Cancellations, Refunds, Credits & Make-Up Policies” of interest. If you still have any questions, do not hesitate to get in touch!

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FAQ: Shadowing & Training For New/Replacement Instructors https://www.swimway.co.uk/faqs/training-new-instructors/ https://www.swimway.co.uk/faqs/training-new-instructors/#respond Tue, 15 Oct 2019 12:33:59 +0000 https://www.swimway.co.uk/?p=11868 At SwimWay, we put a huge amount of money, time and effort into our shadowing and training programme for new/replacement SwimWay instructors.

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SwimWay has an extremely low turnover of staff and tries to ensure you always have the same instructor. However, it is impossible to guarantee this. Teachers inevitably fall ill, leave the company, etc. We will inform you of any changes as soon as possible. This would be for the day, the remaining lesson(s), or the following term. A fully-qualified replacement will then be provided. This is why we put so much time and effort into our shadowing and training programme for new/replacement SwimWay instructors.

swimway instructor training

SwimWay has an extremely thorough training and recruitment process. So we may occasionally have an experienced and certified instructor teaching/shadowing your class. If you are scheduled to have a change of instructor the following term, the shadow/cover instructor may be the new teacher. Something we cannot guarantee, but always endeavour to arrange. This way the children can meet their lovely new instructor before saying goodbye to their old one!

We fully understand that some children have difficulty adjusting to a new face. There may be a bit of a teething period where your child develops a bond with their instructor. This is normal and will help to build trust and confidence in the lessons. Hopefully, you can see how much time and care we take. Ensuring smooth transitions for inevitable changes is incredibly important to us.

Have you been informed of an upcoming change of instructor? Take a look at all our lovely teachers here! Still unsure? Get in touch to discuss our programme for training new instructors further!

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FAQ: Parent & Baby Age Group Lesson Times https://www.swimway.co.uk/faqs/parent-baby-lesson-times/ https://www.swimway.co.uk/faqs/parent-baby-lesson-times/#respond Mon, 30 Sep 2019 08:50:42 +0000 https://www.swimway.co.uk/?p=11795 Many schools have specific parent and baby lesson times for certain ages/stages. However, SwimWay does not operate in this manner.

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When booking for the following term, many parent and baby clients ask “What time do I have to change to?” A perfectly valid query as many schools have specific parent and baby lesson times for certain ages/stages. However, SwimWay does not operate in this manner.

The age group of our parent and baby classes change with the ages of children who are booked into it. If you are booked into a 06-12 month class and all the children in that class turn 12 months old, the class will simply become a 12-18 month class. Even if one or two of the children are not quite 12 months yet. As long as the instructor feels the group is suitably matched, we always prefer to keep the same parents/children swimming together for as long as possible.

SwimWay Parent & Baby Swimming in Putney

The only time we might have to change the time for a parent & baby lesson is if only one or two children re-enrol into the class, and there is another more suitable timeslot with more children. Should this be the case, you will be contacted before the general bookings open with alternatives. Hence, you do not need to do anything. If you want to continue swimming, simply rebook. If there are any issues with your lesson time we will be in touch.

Don’t forget, if your child is between the age of 24-36 months, they might be able to partake in 1:1 lessons too. If this would be more preferable for you, have a chat with your instructor to see if they are ready!

Do not hesitate to contact us if you have any further queries!

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SwimWay Autumn Term 2019 Team Training https://www.swimway.co.uk/blog/team-training/swimway-autumn-2019-team-training/ https://www.swimway.co.uk/blog/team-training/swimway-autumn-2019-team-training/#respond Thu, 19 Sep 2019 11:18:21 +0000 https://www.swimway.co.uk/?p=11717 On the first Sunday of every term, the SwimWay Team has an afternoon of training. A valued part of the SwimWay ethos, contributing to our drive to improve.

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On the first Sunday of every term, the SwimWay Team gets together for an afternoon of in-depth training. Covering health and safety, operational matters, methodology, client interaction and customer services. It is an incredibly valued part of the SwimWay ethos and contributes to our drive to always improve our services.

Operations, Methodology and Customer Services

SwimWay MD Dan Pastor and Head Coach Tamsin Watt kicked things off by welcoming new team members Sophie Kane and Dovile Sudeikyte. While it is always sad to say goodbye to old colleagues, we find an injection of fresh blood always brings positive energy to the company. Sophie and Dovile have had an amazing start with SwimWay, quickly endearing themselves to their students, parents and coworkers. We are looking forward to a productive term ahead with them both!

Dan then briefly ran through the upcoming term dates. He also reminded everyone of our policies and procedures regarding notice, absences and uniform. He mentioned the upcoming ventures that SwimWay is currently working hard on, and praising the team at Kew Gardens for an incredibly strong performance last term.

Tamsin took over and talked about SwimWay’s aim to provide high-quality value-added swimming lessons. She outlined three main ways in which we can achieve this:

  • Offering customer-focused service from both teachers and office staff
  • Providing the highest level of health and safety possible
  • Always looking for ways to improve our lessons and customer service

She and Dan then led the team through various role-play scenarios. The aim of these was to explore ways to deliver high-quality lessons, whilst demonstrating knowledge and ability to accept productive feedback and learn from each other.

One role-play took the instructors through how to approach the first lesson with a new student (a 3-year-old child with no previous swimming experience). We saw many different interactions dealing with introductions and welcoming not only the child but the parent too, creating a positive environment, playing games to comfort the child, etc. Of course, there were some added challenges such as potential health and safety incidents, tearful children, unwilling participants, worried parents, etc.

Some interesting points and observations were made with these and a few other scenarios. There is so much that can happen, and the role-play was a fun way for everyone to watch, listen, participate and learn.

Health & Safety Training

Our resident Health & Safety consultant Dave Perry is always looking for ways to keep these training sessions interesting. So this term he decided to utilise Kahoot, a fun quiz programme designed to teach through play.

There were two interactive quizzes. One covering the SwimWay Safeguarding Policies and a second giving an overview of general first aid topics. The team responded well, and the quizzes inspired interesting questions and discussions on these topics. A fun way to learn!

He then split the group into teams and led them through a question and answer session covering policies and procedures for the following incidents:

  • Diarrhoea
  • Emergency Calls
  • Head injury with bleeding
  • Nosebleed
  • Dizziness
  • Child “not feeling great”
  • Broken Arm
  • Seizure in the water

While these types of incidents are extremely rare, you can never ignore the possibilities of them occurring. SwimWay team training sessions will cover all bases. Thus ensuring our instructors are always prepared.

Finally, the ever-important practical CPR session concluded the Health & Safety training. This specifically covered child and infant CPR, adult sudden collapse and adult drowning. As they cover this every single term, the team was ready and raring for this part of the training with little prompting from Dave!

Team Bonding

Once the training was done, everyone who was able made their way to the local for a couple of drinks and a chit chat! This is an important aspect of these meetups, as it is a chance for everyone to meet and interact face-to-face. Everyone’s spirits were high, and it was a fun end to a hard day’s work!

Click here to find out more about SwimWay’s dedication to health and safety excellence.

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SwimWay Swimming Lessons: Third Child Discount https://www.swimway.co.uk/blog/general-swimway-updates/swimway-third-child-discount/ https://www.swimway.co.uk/blog/general-swimway-updates/swimway-third-child-discount/#respond Mon, 09 Sep 2019 10:24:32 +0000 https://www.swimway.co.uk/?p=11642 At SwimWay, we understand the importance and benefits of private swimming lessons. There is no better or safer way for a child to learn to swim. However, we are also very much aware of the financial implications these kinds of lessons present to some families. Especially if you have two or more children. This is…

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At SwimWay, we understand the importance and benefits of private swimming lessons. There is no better or safer way for a child to learn to swim. However, we are also very much aware of the financial implications these kinds of lessons present to some families. Especially if you have two or more children. This is why we have introduced the “Third Child Discount” for term-time bookings.

three children learning to swim with swimway

Should you have three children booked in with us, we will be happy to apply a discount of 10% off the third child’s booking. This offer can also be extended to friends/relatives and is not limited to siblings. If you book one child with us and arrange for two friends to book with us too, we can offer your child a 10% discount for as long as your friends continue to swim with us.

We also offer this to multiple bookings too! If you have two children swimming with us, and one of them is swimming twice a week, we can discount 10% off one of those bookings. There are several ways of applying this discount, so if you are not sure if you qualify, get in touch to find out!

Please do note the third child discount is currently only available for term-time bookings. Should you wish to book with the third child discount applied, please ensure you enquire when you are booking. We cannot apply the discount for past bookings. Terms and conditions apply.

Click here to contact us and find out more!

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FAQ: SwimWay Swimming School Site Visits https://www.swimway.co.uk/faqs/swimway-site-visits/ https://www.swimway.co.uk/faqs/swimway-site-visits/#respond Mon, 02 Sep 2019 10:34:44 +0000 https://www.swimway.co.uk/?p=11576 Many clients ask us to view our facilities before bookings with us. We do our best to make SwimWay venues available for site visits whenever possible.

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Many clients ask us to view our facilities prior to confirming their bookings with us. This is a completely understandable request, and we do our best to make SwimWay venues available for site visits whenever possible.

swimway swimming school pools

Should you be unable to visit the premises prior to your first lesson, we also have excellent images of all our venues posted on our website. Visit our Venues and Availability page, and navigate to your chosen pool to view. You will also find other helpful information such as the ages and stages that are catered for, pool length/depth, temperature, transport options, etc.

In order to view the facilities, we would need to give you the full address of the location. We usually only provide this information once full payment has been received. Thus, we need to put your information into our system for insurance purposes first. We will send you the location address and access instructions once your details have been inputted. Unfortunately, we can only offer site visits during operational hours, and spaces cannot be held in the meantime.

We ask clients who visit the pools to attend 15 or 45 minutes past the hour in order to avoid the busy changeover times between lessons. Additionally, preferably no more than one parent/guardian should attend for the same reason. As our instructors are usually in the water teaching, clients will show themselves in and around. If any teachers are available, feel free to have a chat with them too!

Do you want to organise any SwimWay site visits? Get in touch now to discuss!

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SwimWay Summer Term Photo Competition https://www.swimway.co.uk/blog/events-parties/swimway-summer-term-photo-competition/ https://www.swimway.co.uk/blog/events-parties/swimway-summer-term-photo-competition/#respond Mon, 19 Aug 2019 12:31:21 +0000 https://www.swimway.co.uk/?p=11512 Last term parents shared photos of their children receiving their awards and medals. These photos were entered into the SwimWay Photo Competition.

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Last term SwimWay ran a fun photo competition for our instructors and clients. Parents were encouraged to take photos of their children receiving awards at the end of the term. If they were so inclined, the parents could then enter their photos into the competition. We offered the winning client a 10% discount off one future booking with SwimWay. The winning instructor would also receive a cash bonus at the end of the term.

So Many Entries!

Naturally, we were inundated with loads of amazing photos! The children get so excited to receive their certificates and badges at the end of the term. Summer term raises even more enthusiasm with the yearly summer medals that are awarded, so you can understand how many happy faces there were!

We were absolutely delighted with the lovely images sent through.  It not only makes for a fun competition for the clients and instructors, but the kids also love it too!  It was an incredibly difficult choice, but eventually, we had to narrow the twenty or so photos down.

Difficult Choices

There were many factors at play in choosing the winning images.  Most importantly permission from parents, as well as ensuring photo and protection policies were in line.  However image quality also played a large role – we got a couple of images that were stunning, but we couldn’t choose them as they were of a very low resolution, unfortunately.

And The Winners Are…

After much debate, we finally made a decision and had to choose TWO winning images as they were both so great!

Our sincerest thanks to all the other fantastic entries we had. The runners-up can be seen below. All absolutely stunning images as you can see! It was such a difficult decision! We can’t wait to have another competition soon!

Congratulations to the clients and instructors who won the SwimWay Photo Competition!

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3 Reasons To Join The SwimWay Pre-Term Summer Holiday Course https://www.swimway.co.uk/blog/holiday-swimming-lessons/3-reasons-pre-term-summer-holiday-course/ https://www.swimway.co.uk/blog/holiday-swimming-lessons/3-reasons-pre-term-summer-holiday-course/#respond Mon, 12 Aug 2019 11:04:42 +0000 https://www.swimway.co.uk/?p=11480 There are many reasons why you should swim in any holiday course, but the pre-term summer holiday course has some unique benefits. Here are three of them...

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The SwimWay Summer Holiday Courses have become more and more popular as the years go by. We used to run only three courses over the summer break at the end of July and beginning of August. However as demand increased, we realised many clients were very interested in a course just before the start of the Autumn Term. Hence the introduction of the pre-term Summer Holiday Course.

young child running on a beach

There are many reasons why you should swim in any holiday course, but the pre-term course has some excellent unique benefits. Here are three of them…

Revision After A Long Break

The long gap between the Summer and Autumn Terms means that some children can experience some regression in the things they have learnt. The pre-term course helps them revise and sharpen their skills and technique so when they start the term, they can hit the ground running.

This can be especially true in a 1:2 lesson. If one child has spent the summer swimming and the other hasn’t, a mismatch can occur. This is usually more than manageable, and within a few lessons, the kids are back on their path. However, if the child who didn’t have much opportunity to swim joins the pre-term holiday course, they can start the term with confidence!

Correcting Bad Habits

Following on from the point above, if a child has spent an entire summer swimming recreationally, confidence/regression will not be an issue. However, what can start to develop are a few bad habits as they steer away from certain foundation skills that they have learnt. This is in no way an issue – swimming is meant to be fun! They should have the opportunity to enjoy themselves in a pool or the sea safely and happily! But a pre-term holiday course will help with some stroke correction and technique development before their regular weekly lessons begin. All the while still having fun!

A Final Summer Activity

Let’s not forget that while September can provide a few lovely days, August is pretty much the end of summer. September brings with it school and heralds the beginning of Autumn and soon the cold, dark days of winter!

The pre-term holiday course is a fun final summer activity for the children to enjoy before they get back to school and responsibilities! SwimWay swimming lessons are always a fun break from the world (for both children and parents).

Take a final opportunity this summer to join us for one last course!

CLICK HERE TO BOOK YOUR SPACE FOR HOLIDAY LESSONS

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