This FAQ post is to ensure our clients are fully aware of thow to book swimming lessons with SwimWay. We have also included links to other FAQs and further information that could help you through the booking process. Hopefully, this will make it easier for parents to find the information they need to choose their children’s lessons and start swimming with SwimWay!
Before contacting us to book your child’s swimming lessons, we recommend that you have a good look at our website. There is a wealth of information on the site explaining how we operate. This will keep you up to date about our knowledge, experience and passion for providing high-quality private swimming lessons. All the information on our site will help you find what works best for you and our team to get you booked in smoothly.
Handy Pages On The Site
- Swimming Levels & Stages
- Find Your SwimWay Stage
- Meet The SwimWay Team
- Learn About SwimWay’s Dedication To Health & Safety
- Read Our Informative FAQs
- Check Out SwimWay Terms & Conditions
- Find Availability, Prices & Dates For All Venues
Helpful FAQ Posts About Booking With SwimWay
Just a handful of topics that are covered in our FAQ section, but these are specifically to do with booking. We strongly recommend you visit the FAQ page and have a read of some of the other topics that are covered too!
- How Do The Availability Pages Work (Parent & Baby Lessons)
- How Do The Availability Pages Work (Children’s Lessons)
- Why Are There Restrictions On Booking Some Available Spaces?
- Why Is It So Difficult To Book A Prime-Time Space?
- Booking Restrictions For Low-Demand Ages & Abilities
- What Lessons Can I Book For A 2-3 Year Old?
- Parent And Baby Group Classes VS 1:1 Lessons
How To Get In Touch
The best way to get in touch is via the contact form on our website. This way you will give us all the information we need to make a booking, without having to go back and forth. The page gives you directions on how to book with us, including running you through the handy stage finder as well as providing links to availability.
Alternatively, feel free to simply drop us an email, but please do try to include as much information as possible. This way we can ensure a timely response and expedient booking! Helpful information to include is:
- Parent/guardian name/s
- Child’s Name
- Child’s date of birth
- Which pool you are contacting us about
- The course/day and time you would like to book
- Are you looking for 1:1 or 1:2 children’s lessons, or group parent and baby classes?
- A detailed description of your child’s swimming abilities
- Address
- Mobile
- Any pertinent medical information
Of course, we are always happy to have a chat too! If you prefer the old-fashioned way, simply pick up the phone and give us a call Mondays – Fridays, 9.30am – 2.30pm. Do note that outside of office hours, phone messages will be actioned the following morning, whereas emails may be received sooner.