Booking Procedures

Find out more about how we run the SwimWay operation...

FAQ: What Happens If SwimWay Cancels A Class?

Following our previous FAQs about cancellations, we thought it would be helpful to delve a little deeper into what happens if SwimWay cancels a class.

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FAQ: Waiting List & Availability Notifications

For a waiting list & availability notifications, we do not guarantee updates in priority order. Bookings are taken on a first come, first served basis.

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FAQ: Can I Make Partial Bookings For Less Than The Full Course?

When accepting bookings for our courses, one question does get asked quite often: “Can I make partial bookings for less than the full course?”

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FAQ: How To Request A Booking With SwimWay

We have covered how our availability works for private, semi-private and group classes. Now we’d like to show you how to request a booking with SwimWay.

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FAQ: Parent & Baby Age Group Lesson Times

Many schools have specific parent and baby lesson times for certain ages/stages. However, SwimWay does not operate in this manner.

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FAQ: Booking Restrictions For Low-Demand Ages & Abilities

Due to the sizes of the majority of our pools (12m), SwimWay Swimming School specialises in lessons for younger, beginner/developing swimmers.

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FAQ: Potential Mismatches In 1:2 Lessons

In some cases, a pairing that looks good during the booking process may not work in practice because of abilities being over/understated, or a nervous child

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FAQ: Why Are There Restrictions On Booking Some Available Spaces?

We have to be careful when booking, as if we don’t meet some minimum requirements, we may find ourselves running a lesson at a loss.

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FAQ: Why Is It So Difficult To Book A Prime-Time Space?

Unfortunately, due to the limited number of after school and weekend spaces available, it can be difficult to secure a prime-time spot.

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FAQ: What Lessons Can I Book For A 2-3 Year Old?

For children aged 2-3 years, SwimWay offers the opportunity to book into 1:1 lessons, as long as the child has plenty of previous experience in the water

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