Booking Procedures
Find out more about how we run the SwimWay operation...
FAQ: How To Be Included In Priority Bookings
Priority bookings is available to clients who are enrolled into the current term’s term-time lessons or holiday courses.
Continue Reading »FAQ: Overestimating Abilities When Booking Swimming Lessons
Overestimating abilities when booking swimming lessons can cause many difficulties further down the line, and could even result in losing out on a booking!
Continue Reading »FAQ: What Happens If SwimWay Cancels A Class?
Following our previous FAQs about cancellations, we thought it would be helpful to delve a little deeper into what happens if SwimWay cancels a class.
Continue Reading »FAQ: Waiting List & Availability Notifications
For a waiting list & availability notifications, we do not guarantee updates in priority order. Bookings are taken on a first come, first served basis.
Continue Reading »FAQ: Can I Make Partial Bookings For Less Than The Full Course?
When accepting bookings for our courses, one question does get asked quite often: “Can I make partial bookings for less than the full course?”
Continue Reading »FAQ: How To Request A Booking With SwimWay
We have covered how our availability works for private, semi-private and group classes. Now we’d like to show you how to request a booking with SwimWay.
Continue Reading »FAQ: Parent & Baby Age Group Lesson Times
Many schools have specific parent and baby lesson times for certain ages/stages. However, SwimWay does not operate in this manner.
Continue Reading »FAQ: Booking Restrictions For Low-Demand Ages & Abilities
Due to the sizes of the majority of our pools (12m), SwimWay Swimming School specialises in lessons for younger, beginner/developing swimmers.
Continue Reading »FAQ: Potential Mismatches In 1:2 Lessons
In some cases, a pairing that looks good during the booking process may not work in practice because of abilities being over/understated, or a nervous child
Continue Reading »FAQ: Why Are There Restrictions On Booking Some Available Spaces?
We have to be careful when booking, as if we don’t meet some minimum requirements, we may find ourselves running a lesson at a loss.
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