SwimWay Team Health & Safety Training – Autumn Term 2017
Last week SwimWay had it’s Autumn pre-term health and safety and introductory meeting. We run these meetings at the start of every term to not only run through necessary team information and procedures, but to also ensure we deliver on our commitment to health and safety excellence. We do not undervalue the trust our clients put in us to not only teach their children a life-saving skill, but to care for them too.
The legal minimum for health and safety training is once every two years, but we believe that we should be going above and beyond the minimum requirements. Your children deserve highly trained, experienced instructors who know how to react quickly and professionally to any and all situations.
Every term we try to have a guest speaker in to these team meetings to start things off with a chat about something a little different. This is to keep things interesting, and to help our team with small but important details with their professional lives. Earlier this year we had someone in to talk about first impressions and perceptions, and how this can help with communications and relationships with clients and students. This term we invited accountant Alastair Taylor to take the team through a helpful basics introduction to self-employed taxation.
Following this, the team split into groups to attend the general teachers’ training and information meeting held by Company Director Dan Pastor, and Head Coach Tamsin Watt, and the Health & Safety Training held by SwimWay’s Health & Safety Consultant Dave Perry.
Dan opened by introducing the new team members for the Autumn Term Lydia Baxter, Johann Brown and Andre Sandri. At SwimWay we take our hiring process extremely seriously. After a rigorous selection process, any new instructors go through a long and arduous shadowing and training programme prior to their first term with us. Following the introduction, Dan and Tamsin went through the SwimWay standard practices and procedures, taking questions and comments from everyone in the team, old and new. It is important to us to use these meetings as an opportunity for our staff to share and learn from each other.
Dan ended his talk by highlighting the importance of our students and clients, and communication between on site and office teams. Only with excellent teamwork and communication can our customers experience the quality service we strive to offer. He also ran through the dates for our popular intensive holiday crash course swimming lessons, making notes of which of our instructors were interested in running them. We have already opened the bookings for these courses, and are due to make an announcement of which instructors are taking them in the next few days. For more information, go to your location and download information about our Holiday Courses.
Dan then handed over to Tamsin who spoke to our team about SwimWay’s methodology and teaching techniques. We know that as a company we are reflected in the quality of our classes. Each term Dan and Tamsin attend classes to review our instructors teaching methods. We take these observations, practical experience, and feedback, and use it to improve our unique methodology to ensure we offer the best possible lessons.
Downstairs in the the other room, talking to the second half of the team, the SwimWay specialist consultant Dave Perry was running the health & safety aspect of the team training. Dave is an invaluable part of the SwimWay team, taking the lead in these health and safety training sessions, as well as making sure all our sites are up to code with full NOP and EAP amongst other things. Not only does he help our instructors go through basics of the most common minor injuries, but he also puts them through scenarios based specifically for SwimWay’s unique methodology, facilities and operation.
The two smaller groups of instructors allow Dave, Tamsin and Dan to focus on the members of each team, aiding the learning process. At the end of each meeting, the groups switched over, and everything was repeated, this time bringing new interesting situations and queries to light.
We put so much effort into our training every term. We have a firm belief that SwimWay has the best swimming classes in London, and a large part of that is the quality of the training our team receive. As a company, we are continually dedicated to providing safe, private swimming lessons for your children.